Responsible Gaming

Gambling Should Be Entertainment

At washwithcare.ca, we believe that online betting should always be a form of entertainment — never a way to earn money, pay off debts, or solve financial problems. Gambling outcomes are based on chance, and the odds always favor the operator over time. Only gamble with money you can afford to lose, and treat any winnings as a bonus, not an income.

If gambling stops being fun, it's time to stop.

Age Verification (18+/19+)

Online gambling in Canada is strictly for adults. The legal gambling age varies by province and territory:

• 18+: Alberta, Manitoba, and Quebec
• 19+: British Columbia, Ontario, Saskatchewan, New Brunswick, Nova Scotia, Newfoundland and Labrador, Prince Edward Island, and the territories

All licensed operators are required to verify the age and identity of their players. Never share your account with minors, and use parental control software if children have access to your devices.

Warning Signs of Problem Gambling

Ask yourself the following questions honestly. If you answer "yes" to one or more, it may be time to seek support:

• Do you chase losses by betting more to win back money you've lost?
• Do you hide your gambling from family or friends, or lie about how much you spend?
• Do you gamble with money meant for essentials like rent, bills, or groceries?
• Have you borrowed money or sold possessions to fund gambling?
• Do you feel anxious, irritable, or restless when you can't gamble?
• Do you gamble to escape stress, boredom, or difficult emotions?
• Have you tried to cut back or stop, but found you couldn't?
• Is gambling affecting your relationships, work, or studies?

Self-Help Tools

Licensed operators in Canada offer tools to help you stay in control. We encourage you to use them:

• Deposit limits: Set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits: Cap how much you can lose within a set period.
• Session/time limits: Restrict how long you can play in one session.
• Reality checks: Receive on-screen reminders of how long you've been playing and how much you've spent.
• Cooling-off periods: Take a short break from your account (24 hours to several weeks).
• Self-exclusion: Block yourself from gambling for a longer period or permanently. Provincial programs are available across Canada.

Setting limits before you start playing is the most effective way to keep gambling safe and enjoyable.

Support Organizations

If you or someone you know is struggling with gambling, free and confidential help is available:

Canada

• Responsible Gambling Council — www.responsiblegambling.org — information, resources, and support across Canada.
• ConnexOntario — 1-866-531-2600 — free, confidential help for problem gambling in Ontario, available 24/7.

International Resources

• GamCare (UK) — www.gamcare.org.uk
• GamStop (UK) — www.gamstop.co.uk
• National Council on Problem Gambling (US) — www.ncpgambling.org — Helpline: 1-800-GAMBLER
• Gambling Help Online (Australia) — www.gamblinghelponline.org.au
• Bundeszentrale für gesundheitliche Aufklärung (BZgA) (Germany)

Need Help? Reach Out Today

Recognizing a problem is a sign of strength, not weakness. If gambling is no longer fun, or if it's affecting your life or the lives of those around you, please seek help immediately. Support is free, confidential, and available around the clock. You are not alone — help is just a call or click away.